Privacy Policy
Last updated: November 22, 2024
Solve the Mystery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide when using our app:
- Account Information: Email address, display name, and password when you create an account
- Profile Information: Optional profile details you choose to provide
- Game Data: Game preferences, gameplay history, and in-game notes
- Communications: Messages you send to us for support or feedback
Automatically Collected Information
When you use our app, we may automatically collect:
- Device Information: Device type, operating system, and unique device identifiers
- Usage Data: App features used, time spent in app, and crash reports
- Log Data: IP address, access times, and referring URLs
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Enable multiplayer game functionality
- Send you game invitations and notifications
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in the following situations:
- With Other Players: Your display name and game activity are visible to other players in your game sessions
- Service Providers: We may share data with third-party vendors who assist us in operating our services (hosting, analytics, error tracking)
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request transfer of your data
- Opt-out: Opt out of certain data processing activities
To exercise these rights, please contact us at [email protected].
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Third-Party Services
Our app may use the following third-party services:
- Analytics: To understand app usage and improve our services
- Error Tracking: To identify and fix bugs (Sentry)
- Push Notifications: To send game-related notifications
These services may collect information according to their own privacy policies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Support Page: solvethemystery.app/support
